This Privacy Policy explains how jillif collects, uses, stores, and protects the personal data of players and visitors on the jillif.app platform. It applies to all registered accounts and interactions with jillif services in the Philippines.
The complete Privacy Policy is set out in full below. These cards summarise the core commitments jillif makes to every player regarding personal data.
jillif does not sell, rent, or trade your personal information to third-party commercial entities. Your data is used solely for operating your account, processing payments, preventing fraud, and complying with PAGCOR and NPC obligations — nothing else.
Every jillif login session and data transmission is protected by SSL/TLS encryption. Your account credentials, payment details, and personal information are never transmitted in plaintext. Passwords are stored using strong cryptographic hashing — never in readable form.
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the right to access, correct, delete, and object to the processing of your personal data. jillif provides a clear process for exercising these rights through your account dashboard or by contacting support.
jillif only collects personal data that is necessary for the specific purpose for which it is collected — registration, KYC verification, payment processing, and regulatory compliance. We do not collect data speculatively or for undefined future use.
jillif's data processing activities are conducted in compliance with the National Privacy Commission (NPC) requirements under the Philippine Data Privacy Act. Data protection policies are reviewed regularly to ensure continued compliance with NPC guidelines and PAGCOR regulatory requirements.
In the event of a personal data breach that poses a real risk to the rights and freedoms of affected players, jillif will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and affected players as soon as reasonably practicable, in accordance with NPC Circular 16-03.
jillif ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who use the jillif platform at jillif.app (the "Platform"). This Privacy Policy ("Policy") describes how jillif collects, uses, stores, shares, and protects personal data in connection with your use of the Platform and the services offered through it.
This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable guidelines issued by the National Privacy Commission (NPC). It is also consistent with the data privacy requirements applicable to PAGCOR-regulated online gaming operators.
By registering for a jillif account or accessing the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not use the Platform.
Note: This Policy should be read together with the jillif Terms & Conditions. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
jillif acts as the Personal Information Controller (PIC) with respect to personal data collected through the Platform, as that term is defined in the Data Privacy Act of 2012. As PIC, jillif determines the purpose and means of processing personal data obtained from Platform users.
Where jillif engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification services, or game content providers), those parties act as Personal Information Processors (PIP) and are bound by data processing agreements that obligate them to process data only in accordance with jillif's documented instructions and applicable Philippine data privacy law.
jillif collects the following categories of personal data:
Collected when you create a jillif account:
Collected to satisfy PAGCOR Know Your Customer requirements before withdrawal processing:
jillif does not collect sensitive personal information (as defined under the Data Privacy Act of 2012) beyond what is strictly required for age verification, identity verification, and PAGCOR compliance purposes.
jillif collects personal data through the following means:
The majority of personal data jillif holds is provided directly by you — at account registration, during KYC verification, when you contact customer support, when you make deposits or withdrawal requests, or when you set responsible gaming preferences.
When you access jillif.app, certain technical data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, device fingerprint, session duration, and navigation data. See Section 8 for full details on cookies and tracking.
Where jillif engages third-party KYC verification services, payment processors, or fraud detection providers, those providers may supply data to jillif as part of the verification or transaction processing workflow. All such providers are contractually bound to comply with applicable data privacy requirements.
In limited circumstances, PAGCOR or other Philippine regulatory or law enforcement authorities may provide or request data about specific accounts as part of regulatory oversight or law enforcement processes. jillif complies with all lawful requests from competent authorities.
jillif processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and operation | Performance of contract (Terms & Conditions) |
| Age and identity verification (KYC) | Legal obligation (PAGCOR regulations) |
| Payment processing and withdrawal | Performance of contract |
| Fraud prevention and security monitoring | Legitimate interests / Legal obligation |
| Regulatory reporting to PAGCOR and AMLC | Legal obligation |
| Responsible gaming monitoring | Legal obligation / Legitimate interests |
| Customer support | Performance of contract / Legitimate interests |
| Marketing and promotional communications | Consent (opt-in only; withdrawable at any time) |
| Platform analytics and improvement | Legitimate interests |
jillif uses the personal data it collects for the following specific purposes:
jillif does not sell your personal data to any third party. jillif shares personal data only in the following limited circumstances:
jillif engages carefully selected third-party service providers to assist in the operation of the Platform. These include payment processors (GCash, Maya, BPI, BDO, and others), KYC and identity verification services, fraud detection providers, game content providers (JILI, Pragmatic Play, PG Soft, and others), IT infrastructure and cloud hosting providers, and customer support platform providers. All service providers operate under data processing agreements that restrict them to processing personal data solely for the purpose for which it is shared and in accordance with Philippine data privacy law.
jillif is legally required to share certain data with regulatory authorities. This includes: reporting to PAGCOR as part of its licensing obligations; submitting covered transaction reports (CTRs) and suspicious transaction reports (STRs) to the Anti-Money Laundering Council (AMLC) where legally required under Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments; and complying with lawful court orders or requests from competent Philippine law enforcement authorities.
In the event of a merger, acquisition, or sale of all or substantially all of jillif's business or assets, personal data held by jillif may be transferred to the successor entity. Players will be notified of any such transfer and of any material change to this Privacy Policy that results from it.
jillif will never share your personal data with third-party advertisers, data brokers, or commercial data marketplaces. Any data sharing beyond what is described in this Section constitutes a breach of this Policy.
Cookies are small text files stored on your device by your browser when you visit a website. jillif uses cookies and similar tracking technologies (including local storage objects and session tokens) to operate the Platform, maintain your login session, remember your preferences, and collect anonymised analytics data.
You may configure your browser to block or delete cookies. However, disabling essential cookies will prevent you from accessing your jillif account and using the Platform. Disabling functional and analytics cookies will not prevent account access but may degrade certain Platform features.
jillif retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | PAGCOR licensing / AML obligations |
| KYC identity documents | Duration of account + 5 years post-closure | AMLC / PAGCOR requirements |
| Financial transaction records | 5 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Gaming activity logs | 3 years from activity date | PAGCOR game integrity requirements |
| Support communications | 3 years from last interaction | Legitimate interests / dispute resolution |
| Marketing consent records | Duration of consent + 1 year | NPC accountability requirements |
| Technical and device logs | 12 months from collection | Security / fraud detection |
After the applicable retention period, personal data is securely deleted or anonymised in accordance with NPC-recognised data disposal standards. Anonymised aggregated data may be retained indefinitely for statistical and analytical purposes.
jillif implements appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include, but are not limited to:
While jillif employs robust security measures, no online platform can guarantee absolute security. Players are encouraged to use a strong, unique password for their jillif account and to enable two-factor authentication. jillif will never contact you to request your password or OTP — any such request is fraudulent.
Under the Philippine Data Privacy Act of 2012 and NPC regulations, you have the following rights in respect of your personal data held by jillif:
You have the right to be informed of what personal data jillif collects about you, the purpose of collection, how it is used, and with whom it is shared. This Privacy Policy fulfils this obligation.
You have the right to request a copy of the personal data jillif holds about you. Access requests can be submitted through your account dashboard or by contacting jillif support. jillif will respond within 15 business days.
You have the right to have inaccurate or incomplete personal data corrected. You may update most registration information directly through your account settings. For KYC-linked corrections, please contact jillif support.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected and where no legal obligation requires jillif to retain it. Note that data subject to PAGCOR or AMLC retention requirements cannot be deleted until the mandatory retention period has elapsed.
You have the right to object to processing based on legitimate interests, including processing for direct marketing purposes. If you object to marketing communications, jillif will cease that processing immediately.
You have the right to receive a copy of the personal data you provided to jillif in a structured, commonly used, machine-readable format, where processing is based on consent or contract and is carried out by automated means.
If you believe jillif has processed your personal data in violation of the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, contact the jillif Data Protection Officer (DPO) through live chat support or at the email address listed in Section 15. jillif will acknowledge your request within 3 business days and provide a full response within 15 business days.
jillif's Platform is strictly intended for adults aged 21 years and older. jillif does not knowingly collect personal data from individuals under the age of 21. In accordance with PAGCOR regulations, age verification is conducted at account registration and through KYC identity document review.
If jillif becomes aware that personal data has been collected from a person under 21 years of age — whether through registration, deposit, or any other means — the Account will be suspended immediately, all pending transactions will be halted, and the matter will be reviewed in accordance with PAGCOR requirements. The Account will be closed and the minor's personal data will be securely deleted unless retention is required by law.
21+ Only: jillif is not directed at individuals under 21 years of age. If you are a parent or guardian and believe your child has registered on jillif, please contact jillif support immediately so that the Account can be closed and the personal data handled appropriately.
Some of jillif's third-party service providers — in particular game content providers and cloud infrastructure providers — may process personal data in jurisdictions outside the Philippines. Where such cross-border data transfers occur, jillif ensures that:
jillif does not transfer KYC identity documents, financial transaction records, or sensitive personal information to jurisdictions that do not offer adequate data protection standards without implementing appropriate contractual safeguards.
jillif reserves the right to amend this Privacy Policy at any time. Amended versions will be published on this page with an updated effective date. Where amendments are material — affecting the nature or purpose of data processing in a manner that may affect your privacy rights — jillif will notify registered Players via in-Platform notification or email at least 7 days prior to the effective date of the amendment.
Your continued use of the Platform after the effective date of any amendment constitutes your acknowledgment of the updated Policy. If you do not agree to the amended Policy, you should cease using the Platform and request account closure.
jillif has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and NPC regulations. If you have any questions about this Privacy Policy, wish to exercise your data subject rights, or wish to report a suspected data privacy concern, please contact:
For complaints that cannot be resolved directly with jillif, you may contact the National Privacy Commission (NPC) of the Philippines through its official website and complaint channels.
This Privacy Policy was last updated on 1 January 2026. The current version supersedes all previous versions of the jillif Privacy Policy.
Create your free jillif account knowing that your data is protected under the Philippine Data Privacy Act, handled by a PAGCOR-regulated platform, and never sold to third parties. 21+ only.
21+ only. Gambling involves risk. Play responsibly. PAGCOR regulated. NPC compliant.
Play Responsibly. jillif is regulated by PAGCOR and compliant with the Philippine Data Privacy Act. Must be 21 or older. Terms apply.